Debt Collection is the most challenging function of the financial administration of a medical practice.

Our Services

Collection of Outstanding Monies

The primary objective of the job. Once an account is received, the collection process starts immediately.

Systematic Follow-ups

A strict schedule of follow-ups after initial contact is made with the debtor to ensure payment is followed.

Default Listings

If no success is made to secure payment/s within 90 days, the debtor will be listed on the credit bureau at no cost to you.

Monthly Reports

Status and management reports on a regular monthly-basis with detailed feedback are provided electronically.

Please take note of the following:

  • No accounts can be accepted for collections that are older than 3 years and we cannot accept any accounts that are in dispute.
  • We require a clean copy of the outstanding account and if possible, a separate patient detail form, a copy of the main members ID/ drivers license and a copy of the medical aid card.
  • Please ensure that we are notified immediately of any payments made to your practice. This will help us keep control of the collection of the account. This needs to be sent to us in writing.
  • Please contact DMA before accepting a payment at your rooms to find out the full amount outstanding, this will include fees due.
  • An account will only be written off if there is insufficient details or we have been instructed by yourselves.
  • The commission charged by DMA is payable by yourselves and not the debtor.

Our Fees

We work on a fixed percentage rate that is only payable on successfully collected debt. Commission due to the practice is paid monthly.

iBridgeMed Communication Portal
Medical Payment Portal and Credit Control

Every medical practice has at least one employee or more managing  the practice and collecting unpaid accounts.

The iBridgemed system eliminates the manual collection process.

© Copyright 2023 Daly Morgan & Associates Pty Ltd | All Rights Reserved | Privacy Policy 
                                                                Collectors Registration No. 0000004/03